An example workflow
A mechanic records the condition before repair, associates photos with the job and documents the finished work.
A technician photographs the item on arrival, records key repair steps and documents the result. Bild groups job photos; Lager records spare parts and movements; Invoice handles billing. Each tool addresses a clear stage of the service process.
What to check
Images support evidence but do not automatically replace handover reports or expert assessments.
Review the service scope and requirements, then check the current availability and setup in CORE.
The business problem
Photos on personal phones are hard to connect with a job months later.
Industry example: Insurance brokers and claims firms
Insurance brokers need the right policy, correspondence and evidence at the right moment. Scattered photos and documents make each case harder to handle.
When a claim arrives, a broker locates the relevant files in Workspace, organises inspection photos in Bild and may use Remote Connect to access an authorised office computer. Pass helps manage credentials. SOFBAC does not claim to automate claims decisions or integrate with every insurer.
SOFBAC aims to supplement existing broker tools for file handling, photo records and remote access, not replace every insurance platform.